All 12 use cases Inbound · Clinics & diagnostic labs

Patients book, reschedule and confirm — without waiting on hold.

The agent answers calls, checks the doctor's availability, books or moves the appointment and sends a confirmation. A day before, it calls to remind.

Example callTamil

Book patient appointments

AI agentVanakkam, Sri Clinic. Ungalukku eppo appointment venum?
CallerNaalai saayangalam Dr. Kumar-ai paakkanum.
AI agentNaalai maalai 5:30-ku slot irukku. Book pannatuma?

Illustrative call. Business names are examples.

The problem

Front desks are swamped with calls while patients wait in the queue. No-shows leave slots empty and phone tag wastes everyone's time.

Fields it captures
Patient nameDoctorSlotReason for visit
Works with
Google CalendarWhatsApp
How the agent runs it
  1. 01Answers patient calls on your clinic number
  2. 02Finds a slot with the right doctor on your calendar
  3. 03Books, reschedules or cancels and confirms on WhatsApp
  4. 04Calls the day before to confirm the visit
  5. 05Hands urgent calls to your staff immediately
The outcome

Your desk handles patients in the room; the phone takes care of itself.

Describe it to the Agent Builder in plain words — it's ready to test in under a minute. No code, no IVR menus.