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All 12 use cases Outbound · D2C & e-commerce brands

Confirm cash-on-delivery orders before they ship.

The agent calls every COD order, confirms the customer still wants it, fixes the address if needed and notes the best delivery time — before you hand it to the courier.

Build this agent free Hear a live agent
Example callHindi

Confirm COD orders

AI agentHi, Urban Threads se. Aapka ₹1,299 ka COD order kal dispatch hoga. Confirm kar dein?
CallerHaan, par address mein flat number 304 kar dijiye.
AI agentFlat 304 update kar diya. Order confirm hai, dhanyavaad!

Illustrative call. Business names are examples.

The problem

Unconfirmed COD orders get refused at the door. Every return costs shipping both ways and blocks stock for days.

Fields it captures
Confirmed?Address correctionDelivery windowCancel reason
Works with
Google SheetsREST APIWhatsApp
How the agent runs it
  1. 01Receives new COD orders from your sheet or webhook
  2. 02Calls the customer to confirm the order and amount
  3. 03Corrects the address, landmark or pincode on the call
  4. 04Marks orders confirmed, changed or cancelled
  5. 05Updates your sheet so only confirmed orders ship
The outcome

Only orders customers actually want leave your warehouse.

Describe it to the Agent Builder in plain words — it's ready to test in under a minute. No code, no IVR menus.

More businesses

Same builder. Different business.

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